This Privacy Policy explains how ed98 collects, processes, stores, and protects the personal data of Members and visitors to ed98.win. Your privacy is important to us, and this document sets out your rights and our obligations clearly.
Last updated: 11 June 2026
This Privacy Policy applies to all personal data collected and processed by ed98 in connection with the operation of its online casino and sports betting platform at ed98.win (the "Platform"). It covers data collected from Members — registered account holders — as well as from visitors who browse the Platform without registering.
ed98 takes data privacy seriously. This policy is written in plain English to ensure that Malaysian members across Kuala Lumpur, Penang, Johor Bahru, and elsewhere can understand how their data is handled, rather than relying solely on legal boilerplate. Where technical or legal terms are used, they are explained in context.
This Policy should be read alongside the ed98 Terms & Conditions, which govern the overall contractual relationship between ed98 and its Members.
ed98 collects personal data in the following categories, depending on how you interact with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Registration & KYC verification |
| Contact Data | Email address, phone number | Registration |
| Document Data | Government-issued ID (IC / passport), selfie for liveness check | KYC verification before first withdrawal |
| Financial Data | Payment method details (e-wallet IDs, bank account last digits), transaction history | Deposits & withdrawals |
| Technical Data | IP address, browser type, device fingerprint, operating system | Each Platform visit |
| Usage Data | Pages visited, games played, bets placed, session duration | Each Platform session |
| Communications Data | Live chat transcripts, support emails, dispute records | When you contact ed98 support |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, session reminder preferences | When you use responsible gaming tools |
2.1 Data You Provide Directly. The majority of identity, contact, and document data is collected directly from you during registration, KYC submission, or when you contact ed98 customer support.
2.2 Data Collected Automatically. Technical and usage data is collected automatically when you access the Platform, using cookies, server logs, and similar technologies. See Section 6 for details on cookies.
2.3 Data from Third Parties. ed98 may receive data about you from payment processors, identity verification service providers, fraud prevention agencies, and our licensed game providers, where this is necessary for the provision of services or compliance with our licensing obligations.
ed98 uses the personal data it collects for the following purposes:
ed98 processes personal data on the following legal grounds:
5.1 Service Providers. ed98 shares personal data with third-party service providers who assist in delivering the Platform's services, including: identity verification providers, payment processors, game software providers, fraud detection services, and cloud hosting providers. All third-party processors are contractually required to handle data securely and in accordance with applicable data protection standards.
5.2 Regulatory Authorities. ed98 may disclose Member data to its licensing authority, financial intelligence units, or law enforcement agencies where required by law or where disclosure is necessary to prevent fraud, money laundering, or other criminal conduct.
5.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of ed98's business, Member data may be transferred to the acquiring entity as part of that transaction. Members will be notified of any such transfer and the applicable privacy terms of the acquiring entity.
5.4 No Sale of Data. ed98 does not sell, license, or otherwise commercially exploit Member personal data to third parties for their independent marketing or commercial purposes.
6.1 What Are Cookies. Cookies are small text files placed on your device when you visit a website. ed98 uses cookies and similar tracking technologies (such as pixel tags and session tokens) to enable Platform functionality, maintain your login session, and collect analytics data.
6.2 Types of Cookies Used by ed98:
6.3 Managing Cookies. You may manage non-essential cookies through your browser settings. Disabling essential cookies will affect your ability to access and use the ed98 Platform. Detailed cookie preferences may also be managed from within your ed98 account settings.
7.1 Active Accounts. ed98 retains personal data for as long as your account remains active and for a period thereafter as required to fulfil regulatory obligations, resolve disputes, and enforce our Terms & Conditions.
7.2 Regulatory Retention Periods. Transaction records, KYC documents, and anti-money-laundering records are retained for a minimum period as stipulated by ed98's gaming licence — typically five (5) years from the date of the last transaction — regardless of whether the account remains active.
7.3 Deletion. Upon expiry of all applicable retention periods, personal data is securely deleted or anonymised such that it can no longer be associated with any identifiable individual. Anonymised usage and analytics data may be retained indefinitely for platform improvement purposes.
ed98 implements technical and organisational measures to protect Member data against unauthorised access, alteration, disclosure, or destruction. These include:
Subject to applicable law and our regulatory obligations, ed98 Members have the following rights with respect to their personal data:
To exercise any of the above rights, contact ed98's support team via live chat at ed98.win or by email at [email protected]. ed98 will respond within 30 days of receiving a verified request.
The ed98 Platform is strictly for persons aged 21 and above. ed98 does not knowingly collect personal data from persons under 21 years of age. If ed98 becomes aware that data has been collected from an underage individual, that data will be deleted and the account closed immediately.
If you believe a minor has registered an account on ed98.win, please contact ed98 support immediately via live chat. ed98 takes underage gambling seriously and will act promptly on all reports of suspected underage accounts.
11.1 Transfer Necessity. As an internationally licensed gaming platform, ed98 may transfer Member data to servers, service providers, or regulatory bodies located outside Malaysia. These transfers are necessary for the provision of the Platform's services and for compliance with our licensing obligations.
11.2 Safeguards. Where personal data is transferred internationally, ed98 ensures that appropriate safeguards are in place — including contractual data protection clauses with all international processors — to ensure your data receives a standard of protection equivalent to that applied within Malaysia.
The ed98 Platform does not contain links to third-party websites for general browsing purposes. The only outbound references within ed98.win are to ed98's own internal pages. Accordingly, the risk of data exposure through outbound links is minimal by design.
Should ed98 update the Platform to include links to third-party resources (such as responsible gaming support organisations), this Policy will be updated accordingly. ed98 is not responsible for the privacy practices of any third-party site.
13.1 Updates. ed98 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, our business practices, or our licensing requirements. Material changes will be communicated to Members via email and/or a notice on the Platform prior to taking effect.
13.2 Continued Use. Continued use of the Platform following notification of an amended Privacy Policy constitutes acceptance of the revised terms. If you do not accept the revised Policy, you may close your account in accordance with the Terms & Conditions.
13.3 Version Date. The "Last updated" date at the top of this Policy indicates the most recent revision date. You are encouraged to review this Policy periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or ed98's handling of your personal data, please contact the ed98 Data Privacy team through any of the following channels:
ed98 aims to acknowledge all privacy enquiries within 48 hours and to provide a substantive response within 30 calendar days, or sooner where the matter is urgent or relates to a potential data breach.
Six concrete commitments that define how ed98 handles Malaysian Members' personal data.
ed98 does not sell, rent, or commercially share your personal data with third-party marketers. Your email address, phone number, and payment details are used to run your account — nothing else.
Every connection to ed98.win — the login page, the cashier, live casino, sportsbook — uses 256-bit SSL encryption. The same standard that protects Maybank2u and CIMB Clicks transactions protects yours on ed98.
The identity documents you submit for KYC verification — your IC or passport — are stored in an isolated, access-controlled document vault. They are accessible only to authorised compliance staff and are never shared with game providers or payment partners.
ed98 does not store your password in readable form. It is cryptographically hashed before storage. This means that even in the unlikely event of a server breach, no one — including ed98 staff — can retrieve your actual password.
Marketing emails and promotional notifications from ed98 require your explicit opt-in consent. You can withdraw consent and unsubscribe at any time from your account notification settings — no hoops to jump through.
As an internationally licensed platform, ed98 undergoes regular independent audits that cover data handling practices alongside game fairness and financial controls. Our privacy practices are not self-certified — they are externally verified.
Your Data. Your Rights.
ed98 is built on transparency — fair odds, clear bonus terms, and honest data practices. Malaysian players in Kuala Lumpur, Penang, Johor Bahru, and beyond can trust that their personal information is handled with the same care as their funds.
Sign in at the ed98 Login page, or read our Terms & Conditions and Responsible Gaming policy.